CXDemo project

Customer review collection → Sentiment analysis

Runs every 15 minutes: pulls new Google, Trustpilot, and Shopify reviews, scores sentiment, drafts a response, and escalates 1★–2★ to the CX lead within 5 minutes.

Reviews processed / wk

1,240

Escalation SLA hit

98%

False-negative rate

1.8%

Demo project — not a client deployment

This workflow is an illustrative showcase built by SyntheStudio to demonstrate our automation capabilities. The company name, metrics, and outcomes are fictional and were not delivered to a paying client. Real engagements are contracted and delivered through Upwork.

n8n · review-sentiment.json

read-only preview

workflow.json

{ "name": "Review sentiment", "trigger": "cron:*/15 * * * *" }